Masi's Story

Many immigrants and refugees whose first language is not English end up feeling isolated and very alone. Even though she is sometimes driven to isolation because of the language barrier, Masi reaches beyond this by using her sewing skills through a Kitsilano Neighbourhood House volunteer program to facilitate weekly sewing, knitting, and crochet classes in her home. This gives Masi a chance to practice her English and make new connections.

Through these classes, Masi creates a welcoming space by providing tea and snacks. As a result, her home has become a friendly and inclusive hub of warm conversation. Indeed, some participants are known to come only for the conversation and company – and many are now asking that these classes be held twice a week.

An avid cook, Masi also often shares her food with staff and residents. She participates in potluck lunches at Kits House, where she shares the Persian food that she has prepared alongside other participants. She and her husband also share their love of music with the local community by performing the violin and drums at various Kits House events. Despite the language barrier, Masi has been on several trips organized by Kits House over the past year, including visits to the George C. Reifel Migratory Bird Sanctuary, Grouse Mountain, the H.R. MacMillan Space Center and UBC Botanical Garden.

Kitsilano Neighbourhood House

Empowering Social Inclusion Through
Community Engagement

Volunteer Story: Phuong

“Seniors Empowering Seniors” Phuong is one of the few senior digital volunteers who has been supporting other seniors with their digital skills through our one-on-one digital literacy support program.

Volunteer Story: Chio

“I get that warm feeling of being at home when I share smiles, hugs, jokes, ideas and when I’m lucky to help someone in need. My life has evolved in ways I couldn’t have imagined without volunteering at Frog Hollow.“

Volunteer Story: Samuel

“Volunteering helps you gain a sense of community…to give back to the community that has raised you.“

Volunteer Story: Connie & YJ

“It was so much fun chit-chatting, meeting new friends while cooking together at Frog Hollow’s community kitchen.“

Volunteer Story: Jose

“I remember my mom..we weren’t rich… when I was a kid… my mom was really generous. (If) she had a loaf of bread; she would be sharing half with somebody. We didn’t have much bread; she never had an issue with that (sharing with others)…and basically.. (I)learn by example. She passed away a couple of years ago. I am pretty sure she would be so happy to see me do what I do now..if she were alive, she would enjoy (volunteering) a lot.“

Donor Story: Lanny

Lanny would take her 92-year-old mother who lives in the Hastings-Sunrise neighbourhood for walks, and that was when she first found Frog Hollow Neighbourhood House...

Donor Story: Bob

“Frog Hollow’s authentic, grassroots approach to community support resonates with me”, says Bob. “I am looking forward to seeing the new trike in action at Frogs in the Park this summer!”

Robyn's Story

Robyn's smile is infectious; there's something about her that's humbling, warm, and approachable. Despite volunteering with us for just around a year, her familiar face graces many of our programs. Following her one-on-one digital support sessions with seniors, we approached her about sharing her story......

Saeed's Story

In the vibrant communities of East Vancouver, where diverse cultures intertwine, a journey of transformation began for Saeed, a newcomer seeking a fresh start in Canada.

Parnian's Story

Empowering Women: WOW Program as Stepping Stone to Career Success in Canadian Job Market

J.L.'s Story

Gordon Neighbourhood House

J.L. joined Gordon House’s Seniors in Action after her husband’s death, finding social support and purpose. She now participates in activities, volunteers, and advocates for seniors, feeling valued and included.

John's Story

Cedar Cottage Neighbourhood House

John, once a shy eighth grader, found a second home at CCNH. He created "Seniors Stories" to connect with elders, documenting their experiences. Now an ambassador, John helps new youth feel welcomed.

Kiko's Story

Alexandra Neighbourhood House

Kiko, feeling isolated after moving, joined the SS/WR Youth Collective at 16, finding a safe LGBTQ2S space. Now a staff member, Kiko runs programs and inspires others, fostering community and inclusion.

Barb's Story

Mount Pleasant Neighbourhood House

Barb, once homeless and isolated due to health issues and PTSD, joined the Kwayastsut Community Engagement Program. It helped her overcome fears, build self-esteem, and regain a sense of community and purpose.

Wing Sun's Story

South Vancouver Neighbourhood House

Wing Sun, once isolated and facing wheelchair dependency, joined the Beulah Adult Day program. He found friendship with Helen and remained active, avoiding the need for a wheelchair for nearly five years.

Benelda's Story

Frog Hollow Neighbourhood House

Benelda, after moving to Canada in 2008, found connection at Frog Hollow Neighbourhood House. There, she gained confidence through volunteering, leading programs, and receiving support, helping her adjust and thrive.

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